Depop was first mentioned on PissedConsumer on Jun 12, 2018 and since then this brand received 193 reviews.. Depop ranks 106 of 345 in Auctions and Marketplaces category. If you have clicked Continue with PayPal and nothing happens or you only see a blank window, then you most likely have a pop-up blocker installed. FIND YOUR PEOPLE If you are thinking about selling on Depop, are a new seller or experienced seller, coming across a payment issue with Paypal can be extremely frustrating. Paypal wont work on depop though its worked before? ©1999-2021 PayPal, Inc. All rights reserved. To complete your transaction, please try a different card. Depop’s Community Guidelines state that it does not tolerate harassment. If you are trying to complete a payment as a guest or not registered, this issue could be due to the card issuer who is actually refusing the card. Please note that around 11/2019 Depop also starting to roll out there own payment processing Depop payments and the transaction fee is the same as PayPal of 2.9% +.30. With Paypal, you can get a hold of an associate through their live chat message center. If this is the case, you need to wait 7-10 business days. - Ensure your card has a positive balance. “Our team works hard to … PayPal not working QUESTION So I just made an account today to buy some clothes for school and, when I first bought something I used the guest PayPal and it worked fine with my card it went through immediately but I made a PayPal account while buying it and now I’m trying to buy something and it’s telling me to add a different card. This is normal if you are new to selling to establish that you are a trust-worthy seller. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a “echeque”. Using PayPal in the store at check out is not working. It says that I'm not set up with paypal to her something like that yet my DePop account says I am fully set up? The charge will be taken from your PayPal account or the card you are using for payments on your Depop account. After receiving all positive reviews, every sales thereafter were instantly paid. Depop takes 10% of your total transaction (see clarification below for more details) and then there is the PayPal fee of 2.9% +.30, so that is the cost to sell on Depop. For reference, my first three sales on Depop were temporarily on hold. If your credit/debit card is being rejected by PayPal with the message "The card you entered cannot be used for this payment. QUESTION. I then remembered that I had logged on to my husband’s phone on my account but it was somehow connected to his Paypal. I also received an email from Paypal a receipt of fees paid to Depop. If your PayPal payment is not working it could be due to a variety of reasons. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. Instagram and Depop is a match made in marketing heaven. Depop suggests that you do not ship your item until you receive the payment. I've contacted PayPal but all I get is an automated response. When it started out, Depop had its own payment wallet but has since moved to a PayPal-based payments system to improve security. The cashiers don't have a clue about what the problem is. Depop does this by showing that buying and selling second-hand clothes can be fun and stylish, not just a way to get rid of unwanted stuff. DISCOVER UNIQUE FASHION Explore millions of unique items and save your favourites into Collections. Probably been a few of these about but there are scammers messaging you on depop asking you to message them on instagram as their 'depop's not working'. In the US, if the item has arrived and it’s not as described, you can open a dispute with PayPal. If you use PayPal to receive payments, that’ll run you an additional 2.9% + $.20 per transaction. A Paypal account can also be usedto receive funds or transfer money to other paypal users. Paypal wont work on depop though its worked before? To do this, log in to your PayPal account, then click on 'Dispute a transaction' under 'Report a problem'. I have checked paypal settings and every thing is set up right. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. If this is a hosted button, changes made to the button code will have no impact and the actual hosted button code must be changed. This pop-up blocker will block PayPal from opening an additional payment window. Verify your information with Paypal (banks, cards, email, ect). Step 4: Tap on ‘Connect PayPal’. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. On the other hand, on Depop, users can also buy and sell clothes, either personal designs or those of … You are viewing the PayPal Community Archives. This includes your email, credit card and bank account. The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. Check that you are not accidentally logged on to another account if you are using multiple devices. Compared to other resale sites, like Poshmark and Etsy, that’s a bargain, Calloway said. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Update or re-download your Depop app to the latest version. I contacted the buyer and she told me the email address that the payment went to. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. (i.e, telling someone to pay you with paypal friends and family option or any other method that’s not through depop). Another benefit of using Depop is that Depop listings and shops work very well on social platforms. If you haven't confirmed any other card or bank account After adding a bank account to your PayPal account, you will need to confirm it. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. New credit cards are affixed with a sticker with instructions for activating it. Hi, I am a relatively new seller on Depop, but I have sold at least 11 items in the past 3 months. Hi, So I was logging all my payments onto excel that I have received from depop but the money wasn't adding up with what I actually received. Your PayPal account is … Connecting your PayPal to Depop is super simple. Here are some reasons your credit card may not work. If that is the case, Depop has a process and form that you can follow and fill out. As a seller, I was dumbfound by a case because it has never happened to me before. Depop fees are pretty straight forward you pay 10% of the sale price (not including shipping) for domestic sales and then you have the PayPal fee which is 2.9% + .30. As always, be kind and communicate calmly before anything else. If you win the dispute with PayPal, they will also cover the postage costs. Try these articles: Close both the Depop and Paypal app. If you are trying to complete a payment and getting an error, this could be related with different factors. How do you get PayPal to stop holding your payments you receive on Depop?? ” Get these two set up and you’re good to go! Recent recommendations regarding this business are as follows: "Nothing but problems with this site. Depop allows users 13 and up to join its social shopping platform. While it may blow your mind on why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. What’s more, the information on most common issues with Depop and Paypal can be hard to come by. You can also call them but you may be on hold for a while. No letter misspelled, missing or flipped. So here it is, your guide to some of the issues you may run into, what you need to do and how to prevent it happening in the future. Congratulations! Typically, you only have to call a 1-800 number and enter the last four digits of your social security number or the billing zip code. Out of the blue, Depop suspended her account, and now she can’t complete her transactions and they will not listen or help. Not what you're looking for? If you're having issues when trying to get this set-up, try these steps: - Try turning WiFi off, then connecting your PayPal. You will log in to your Paypal account and check all the notifications from them asking for this information. I checked my PayPal and it doesn’t say anything about needing to be verified, and I think it already is. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. Delete and re-download the app via the App Store or Google Play Store. Re: Paypal wont work on depop though its worked before? Still unhappy? I made 2 payments on depop with my paypal over the last 2 weeks. So all you need to do is temporarily disable it and then the window can open or load properly. The payment terminal asks for your phone number. If you are shipping on your own, make sure that all your sales are sent with tracking. Purchase items using your PayPal account. Here is the Depop fee breakdown: DEPOP FEE BREAKDOWN The Depop fees are 10% + Paypal fees Paypal fees are 2.9% + $0.30 per transaction (US) Paypal not working to receive payments on DePop A buyer has just tried to click the 'buy' button on one of my products on DePop, but it will not let her. If this is the case, please ensure that this is fully verified. It processes payments through PayPal, where the age requirement is 18, but many users sign up through their parents’ PayPal accounts. Is it a pre-paid card? You will need to make sure that all account details that Paypal asks for is verified. I now try and buy something else and its for some reason saying in red: We're sorry, you were unable to complete this transaction with this card. Depop also has an Explore page, where their editorial team picks featured content to show. Spring is just around the corner so this is a great opportunity to go through your closet for a refresh and sell off items that you no longer enjoy. Update the tracking information on both Paypal and Depop. First, go through these basic troubleshooting steps. PayPal says it'll facilitate communication between you and the seller to try to work things out. In this case, you would need to contact with the card issuer to double check if this is still fully functional. it might be due to one of the following reasons: Your card is associated with a specific PayPal account, and you're not logging in with that particular account. If you have not completed the verification you can follow this http://ow.ly/XIG8H. You can read more about how those listings are selected here. To complete your transaction, please try a different card. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. All in-app purchases are 100% protected by PayPal Protection. Step 2: Tap on the ‘Setting icon’ from the top right side of the screen. (This won't delete anything … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Others have received faster response from reaching out to Depop’s twitter account as well. If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. Escalate your dispute into a claim (within 20 days of opening a dispute). If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. By browsing this website, you consent to the use of cookies. Depop is nothing more than a group of liars, cheaters, and scammers. Because this is the first time that I’ve experienced this, I did not realize that my past sales normally come with three emails. Paypal can hold your funds for up to 21 days. 1. This is because they consider brand new accounts selling as a “risky” transaction. I now try and buy something else and its for some reason saying in red: We're sorry, you were unable to complete this transaction with this card. I never received the payment because the payment was processed to his Paypal account! No problems at Paypal Paypal is an online payment system that lets users pay at webshops and other online services. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. I have been using paypal in store for a long time but now its not working and I have to pay with another credit card. Do NOT do business with them. Thank you for your post and welcome to the PayPal Community! We have sold on other platforms where the buyer asked to cancel the order but Paypal do not refund seller fees.
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